Privacy Policy


Introduction

This privacy policy is written in keeping with the stipulations of Organic Law 15/1999 of 13 December on the Protection of Personal Information. COMPEGPS TEAM S.L. informs Users of the websites www.twonav.com, go.twonav.com, land.twonav.com, air.twonav.com, info-seeme.twonav.com, blog.twonav.com, blog.twonav.es, blog.twonav.fr, support.twonav.com, forum.twonav.com and its associated sites (hereinafter “websites”) of the existence of a computer file for personal information where any data that COMPEGPS TEAM S.L. may obtain is gathered, used, shared and protected.

COMPEGPS TEAM S.L. has a file listed with the Spanish Data Protection Agency whose purpose is to manage and maintain its relationship with its website Users, as well as to provide information, statistical and marketing services for the website and for related activities.

By merely accessing the websites and all or part of their contents and services, Users accept without any reservation this privacy policy, which is also applicable to any services that COMPEGPS TEAM S.L. may make available to its customers.

This privacy policy must be accepted and complied with before accessing any of the websites or accepting the services offered thereon.

You accept that you are browsing the website of your own free will and that we may collect and process your data in the files maintained by COMPEGPS TEAM S.L. COMPEGPS TEAM S.L. may freely make changes to the privacy policies of the websites, which will be indicated on this privacy statement as well as in any other place we deem suitable, so that you may be aware of the information gathered, how we process it and in what circumstances, if any, we will share it.

The websites owned by COMPEGPS TEAM S.L. may not be used by persons who are legally unable to do so or who are unemancipated minors without the prior consent of their parents and/or legal guardians, authorising us to collect and share their personal data.

COMPEGPS TEAM S.L. informs you that the websites use Google Analytics, an analysis service provided by Google Inc. that stores a series of cookies on your device for the sole purpose of evaluating how you browse and to provide activity reports for the websites. By default, this involves four cookies. The gathering of information through Google Analytics on how our Users use the websites is done by Google Inc. of its own accord (and not on behalf or for the account of COMPEGPS TEAM S.L.). COMPEGPS TEAM S.L. does not have access to this information (only to the aggregated information provided to it later by Google Inc.). It is also Google Inc. that determines how the information collected will be processed and used, as well as the operation and duration of cookies.

COMPEGPS TEAM S.L. informs you that the websites use Hotjar (https://www.hotjar.com/), an analysis service provided by Hotjar Ltd. that stores a series of cookies on your device for the sole purpose of evaluating how you browse and to provide activity reports for the websites. By default, this involves six cookies. The gathering of information through Hotjar on how our Users use the websites is done by Hotjar Ltd. of its own accord (and not on behalf or for the account of COMPEGPS TEAM S.L.). COMPEGPS TEAM S.L. does not have access to this information (only to the aggregated information provided to it later by Hotjar Ltd.). It is COMPEGPS TEAM S.L. that determines the purpose of the processing and use of the information collected.

Data collection when purchasing a COMPEGPS TEAM S.L. service

When you accept the conditions for purchasing a COMPEGPS TEAM S.L. service, you will be asked for certain basic information that is required in order to provide said service. These are your first and last names, address, postal code, town/city, identification number, country of residence, a valid email, company information, as well as other information about you or your representative that is contractually relevant. You will be informed of the necessary nature of collecting this information so that we can properly provide the service.

In addition, in order to provide its services, COMPEGPS TEAM S.L. may ask you for additional information on the phone or some other online method. You will be informed of this at the appropriate time so that we may collect and process said data.

In order to better serve you, you authorise COMPEGPS TEAM S.L. to verify, investigate and/or check the data provided. You accept that COMPEGPS TEAM S.L. may disclose your personal information if required by a court order or as part of legal proceedings. You further accept that if COMPEGPS TEAM S.L. is sold in part or in whole, or if it merges with another company, it may disclose your information to the new business partners.

Limitation of responsibility

COMPEGPS TEAM S.L. is solely responsible for the information it requests from and gathers on the users contracting its services. It is not responsible for any other personal information that may be transferred, relayed or provided by the Users of the websites themselves by any other mechanism.

Information on your rights and data quality guarantee

COMPEGPS TEAM S.L. offers several options for you to exercise your rights to access, correct, delete and oppose the processing of your data. You may write to the following address, including “ARCO Protección de Datos” in the reference: C/ Draper 13 08350, Arenys de Mar, Barcelona (Spain). If you prefer, you can send an email to support@twonav.com.

You guarantee that the data provided are truthful, accurate, complete and up to date and accept liability for any damage, direct or indirect, that COMPEGPS TEAM S.L. or a third party may sustain as a consequence of failing to comply with this requirement.

Consent to comply with LSSI-CE

Pursuant to Law 34/2002 of 11 July on the Services of the Information Society and Electronic Commerce (LSSI-CE), COMPEGPS TEAM S.L. will request, and you may provide, consent so that COMPEGPS TEAM S.L. can send you information and advertising on the websites and on the various offers, special deals and third-party service providers.

In an effort to ensure the security and confidentiality of your personal data, COMPEGPS TEAM S.L. has adopted the levels of security required by the regulation on the protection of personal data, and has installed the technical measures needed to avoid the loss, improper use, unauthorised editing or access or theft of the personal data provided to COMPEGPS TEAM S.L.

Date: 15 December 2017